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Alps Luxury Transport
153 Bookings taken
(4.9 from 42 reviews)
Key Features
- Competitive, fully licensed french insured private transfers
- Friendly & experienced french Local driver English speaking
- Comfortable, Mercedes CLS Shooting break 4 Matic Volkswagen Caravelle fully equipped vehicles for winter conditions
Transport Licence:
Alps Luxury Transport is a French-registered private transport company based in the Rhone Alps region of France - just 45 minutes from Geneva airport.
We provide a private transport service for individuals, events and businesses travelling from airports, train stations and surrounding areas of Geneva in Switzerland, Lyon Chambery and Grenoble in France and Milan and Turin in Italy.
We provide a professional ski transfer service in our 8 seat (+ driver) Volkswagen Caravelle. With a long-wheel base there is plenty of room for luggage. Automatic transmission means for a smooth journeys, and a full options package ensures your total comfort. Mercedes-Benz Class:Cls shooting break 4Matic, RenaultTraffic .
Our vehicles are equipped with winter tyres and snow chains for the snowy driving conditions. Our drivers are all experienced in driving in difficult conditions on the mountain roads too.
With our experienced French drivers and good knowledge of the alpine roads, we ensure a good quality service.
Vehicle Information:
One Van 9 seaters
One Berline 5 seaters
30/03/2024
Excellent service , friendly and punctual
Left by: Zoe A
25/03/2024
User left no comment
Left by: Sally L
20/02/2024
Driver was very friendly and knew all the short cuts
Left by: Ronan J
06/02/2024
Very accommodating and friendly transfer- in the adversity of the farmers blockades. Will definitely use again
Left by: christopher H
03/02/2024
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Left by: Sonia M
07/01/2024
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Left by: Tanya
23/03/2023
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Left by: Alison H
10/03/2023
We had excellent transfers both ways, our driver was reliable, punctual and very comfortable with the route. Would have no hesitation in recommending and would use again- thanks.
Left by: Moira L
08/02/2023
We had a very difficult journey with delays at both Heathrow & Geneva. There were also significant delays on the motorway due to a serious accident. Our driver remained calm & got us to resort safely.
Left by: Andrea F
19/04/2022
Bang on time both times and a really comfortable journey - easily enough space for the 8 of us plus luggage. Will definitely use again next year.
Left by: Matthew B
06/04/2022
Excellent service. Reliable and efficient. At the airport ready upon our arrival and perfectly on time for our return transfer. Very comfortable mini buses and friendly drivers. Many thanks! We would definitely use this company for transfers again in the future and would certainly recommend to others.
Left by: Leanne E
22/03/2022
User left no comment
Left by: Maisie B
29/03/2022
We booked a short stop at a supermarket on journey to resort, but the driver had little knowledge of where to go, in spite of our booking confirming a choice of two locations, moreover he took detour at Annecy resulting in a much longer journey time. He wanted an extra €25 for the shopping stop, although I clearly stated this at time of booking and believed the price quoted included the stop. Our return journey was perfect with a more knowledgeable driver and about an hour less travel time.
Left by: Graham O
29/03/2022
Excellant service, prompt pickup at Geneva. Driver made good time in difficult traffic conditions. Perfect vehicle for 8 persons and luggage including skis. Spot on timeing for return journey.
Left by: Ian C
21/03/2022
Fantastic Driver! Very smooth and safe driving!
Left by: Jose A
22/02/2022
User left no comment
Left by: Sarah H
01/03/2022
Professional and experienced drivers. Timely for both outward and return journeys in comfortable vehicles. Certainly more convenient and stress free than renting self drive. Will surely highly recommend.
Left by: Angus F
22/02/2022
Great service, the driver was waiting for us in the arrival hall and helped us with our bags to the van. The VW van itself was extremely spacious and comfortable, as well as being well driven by the driver. Up[on arrival in Avoriaz, the driver was happy for the children to wait in the van whilst I went to collect keys and arrange baggage etc, which was very helpful indeed. All in all, great service, well equipped van, and I would happily use this transfer company again.
Left by: Craig S
05/02/2022
First rate service, prompt, comfortable and reliable. Will use them again
Left by: David R
25/01/2022
Super efficient and friendly transfer. Regis (the driver) and snowcompare very flexible in light of recent France/UK covid restrictions too. Would recommend.
Left by: David D
22/12/2021
Very helpful and friendly driver.
Left by: Oliver L
11/12/2021
Quick and reliable
Left by: Daniel R
14/03/2020
User left no comment
Left by: Vicki J
11/03/2020
Efficient friendly transfer with prompt departure at both ends.
Left by: Alysia A
26/02/2020
Alps Luxury Transport were fantastic. Pick ups were hassle free, drivers were polite and drove safely, cars were clean and safe. They were the best transfer company I’ve used.
Left by: Claire B
23/02/2020
Very comfortable transfer staff very pleasant only issue was transfer back to airport arrived almost hour late This was due to heavy traffic but should have been anticipated Still caught flight okay but increased stress
Left by: Alastair T
12/02/2020
Regis was very good in helping us find our chalet in the dark and heavy rain. Regis was very friendly and punctual. His vehicle was in excellent condition and his driving was very smooth and safe. Highly recommended.
Left by: Robert C
11/02/2020
Collection from Geneva below expectations, couldn't locate driver. Phoned contact number who advised us driver was within arrivals area. Eventually located driver who hadn't driven to resort before, and required our assistance via sat nav. Think collection had been Sub-contracted out to 3-party. Would not describe vehicle 'Luxury' Transport. Collection experience 5*. Collected as requested by Alpes Luxury Transport.
Left by: Andre D
26/01/2020
User left no comment
Left by: Stuart G
15/01/2020
I was worried that the transfer wouldn't turn up or there would be a problem. I had no need to worry. The transfer was as smooth as clockwork both directions. The journey was really nice and our driver pointed out places of interest and gave us lots of interesting facts and stories about the area. I would highly recommend this company.
Left by: Lynette C
14/01/2020
Good price On time Nice car and service !
Left by: Megan W
07/01/2020
User left no comment
Left by: Emma L
30/04/2019
Great transfer. Driver is excellent. Nice bus.
Left by: Ian S
23/04/2019
Professional service at a competitive price and accommodated us asking for an earlier pick up time on return. Merci Regis!
Left by: Geraint L
13/03/2019
User left no comment
Left by: Rachelle W
12/03/2019
On time-Great Driver
Left by: Eddy F
11/03/2019
Very pleased with our transfer :-)
Left by: NICHOLSON N
12/03/2019
User left no comment
Left by: Peter M
01/04/2019
Fantastic service. 1st class. No issues booking the transfer, driver was fantastic and on time for both legs. Would definitely use again.
Left by: Edwin L
23/01/2019
User left no comment
Left by: Adam S
21/01/2019
Excellent customer service from Regis and co ... thanks!!
Left by: ben C
10/12/2018
Driver waited for us despite our flight being an hour delayed which was very much appreciated. Good transfer and definitely the cheapest price we could find - would have no problem recommending them and using again in the future. Thanks for helping us to find them Snowcompare!
Left by: Debbie M
For the purposes of this document, any mention of a company partner or supplier relates to ALPS LUXURY TRANSPORT operating with registered transport license number EVTC074170018.
The term customer or passenger specifies any person or group of persons who has paid to travel with this Snowcompare partner. The journey relates to the specific travel arrangements stated on the booking confirmation paperwork.
By placing a booking you are agreeing to be legally bound by these terms and conditions
Customers must check the details of their travel arrangements at the time of booking.
Any amendments to the booked journey details will be at the discretion of the suppliers management. Requested changes should be made by email or phone using the transfer company contact details on the booking confirmation. Agreed amendments may carry an administration charge to be agreed beforehand. Any additional payments or refunds will be processed between the company and the customer directly.
Transfer bookings are paid in full at the time of booking and are confirmed and entered on the suppliers schedule. All cancellation requests by the customer are at the discretion of the suppliers management. Cancellation requests for a confirmed booking should be made by email or phone using the company contact details on the booking confirmation.
The companys cancellation policy is as follows:
Cancellations made at least 4 weeks before the travel date will given a refund of 95% of the total cost.
Cancellations made at least 2 weeks before the travel date will given a refund of 60% of the total cost.
No refund will be given if a cancellation is made less than 2 weeks before the date of travel, unless specifically agreed, in writing, by company management.
Return journeys are treated as one complete booking and travel cannot be split in regards to refunds.
In the case of flight delays, cancellations, or diversions it is your responsibility to contact the company using the details provided at the time of booking (or in subsequent communications).
In the case of cancellations that are not reimbursed, you should contact your travel insurance for reimbursement.
When dealing with changes to pre-booked travel the policy of this company is as follows:
If it is possible for the driver to wait for delayed flights then the first hour from the originally scheduled time of landing will be free. After this time there will be a 20€ per 15 minutes waiting charge to cover wages and parking fees.
If the flight delay is over 60 minutes then the driver may have to depart to fulfil other booked transfers. Everything possible will be done to make alternative arrangements to pick the customer up - any additional costs will be specified at the time and are payable directly to the company. There will be no refunds offered if the driver has to depart due to a delayed flight, but the return journey will remain unaffected.
For a transfer fromthe client(s) accommodation to the airport/train/bus station, the driver can wait for up 15 minutes maximum for the client(s).
There is no possibility to claim money from ALT should the driver be late due to traffic complications before or during the client(s) transfer.
Damage to company vehicles or equipment by passengers will be charged at the discretion of the driver and management. Failure to pay any charges can result in the termination of your current journey, or of the return leg of the journey with no refund offered.
All customer luggage is transported at their own risk.
Passengers under the influence of alcohol or drugs may be refused travel. No refund or alternative travel arrangements will be offered in these situations.
In accordance with force majeure, Snowcompare & our partner cannot be held responsible and are not liable for a delayed or incomplete journey due to unforeseeable circumstances out of their control. These include, but are not limited to,
Traffic accidents & associated delays, protests, demonstrations & organised disruptions, police operations, road hazards, the act of a government or other national or local authority, border control stops, industrial dispute, natural disaster, adverse weather conditions.