Everyday Transfer

Our company mission is to put the customer first at all times ensuring that every element of our service delivery is consistent, reliable, courteous and professional. We prioritise customer-first reliability and service. Our team and multilingual chauffeurs ensure an unmatched travel experience. Our staff are selected for their commitment to delivering service excellence and are available 24/7 to assist you.

Our drivers are handpicked for their experience, courteous manner, discretion and their focus on our core values. We are here for all your corporate, leisure, and private transportation needs.

Terms & Conditions

1. The term customer or passenger specifies any person or group of persons who has paid to travel with “SAS Everyday Transfer” or our partner.

2. By placing a booking with “SAS Everyday Transfer” you agree to be legally bound by these terms and conditions.

3. Booking must be fully paid for at least 10 days before the agreed transfer date. In the event of last-minute (0-3days) bookings, the booking must be fully paid for at the same moment when the booking is made. If the customer is paying through 3 party company or partners, then the payment method and payment time terms are specified between “SAS Everyday Transfer” and the partner company.

4. Customers must check the details of their travel arrangements and make sure that everything is correct at the time of booking.

5. Any amendments to the booked journey details will be at the discretion of the supplier’s management. Requested changes should be made by email using the transfer company contact details on the booking confirmation. Agreed amendments may carry an administration charge to be agreed beforehand. Any additional payments or refunds will be processed between the company and the customer directly.

6. Transfer bookings are paid in full at the time of booking and are confirmed and entered on the supplier’s schedule. All cancellation requests by the customer are at the discretion of the supplier’s management. Cancellation requests for a confirmed booking should be made by email using the company contact details on the booking confirmation.

7.SAS Everyday Transfer cancellation policy is as follows:

7.1. Full Refund (Cancellation 7 Days Before Transfer): 

If you cancel your transfer 7 days before the scheduled date, you are eligible for a full refund of your booking price. 

7.2. Partial Refund (Cancellation Less Than 7 Days Before Transfer): 

If you cancel your transfer less than 7 days before the scheduled date, a 50% refund of your booking price will be issued. 

7.3. No Refund (Cancellation Less Than 24 Hours Before Transfer): 

Unfortunately, we cannot issue any refunds for cancellations made less than 24 hours before the scheduled transfer time. 

In case of flight delays, cancellations, or diversions it is your responsibility to contact the company using the details provided at the time of booking.

8. Delays at the Airport

8.1. Clients are asked to keep SAS EVERYDAY TRANSFER informed of any incidence of lost luggage causing delays for the client at the airport.

8.1.1. It is the responsibility of the airline and or handling agent of the airline to deliver any lost luggage to the passenger.

8.1.2. In the event of a significant delay (2h) caused by lost luggage SAS EVERYDAY TRANSFER may cancel the original airport transfer booking and reschedule a new transfer to cater for the ‘newly’ scheduled arrival time caused by the delay in waiting for lost luggage. In this case, passengers will be charged for the additional new transfer, and no monies will be refunded for the cancelled transfer.

8.1.3. Clients are free to refuse the newly scheduled transfer and organise an alternative transfer themselves.

8.2. Clients are asked to keep SAS EVERYDAY TRANSFER informed about all possible delays and changes to their scheduled flight(s).

8.3. Where the client’s flight has been cancelled, delayed, or missed and the client will not arrive in time for the transfer as originally booked with SAS EVERYDAY TRANSFER, officially the transfer has been missed, and no refund will be provided.

8.4.  SAS EVERYDAY TRANSFER will however make every effort to accommodate such clients where possible on the next available transfer, although the client may be required to wait for this service.

8.5. In the case where SAS EVERYDAY TRANSFER is unable to accommodate the new arrival time following a flight delay, cancelation, or missed flight the client will be required to make alternative arrangements and no refund will be provided for the original transfer booking. Clients are advised to check the terms of their travel insurance.

8.6. Where a transfer has been booked and the flight is delayed up to 60 minutes from the flight’s scheduled arrival, the client will not be charged any waiting charges. After this time, the client will be liable for a waiting charge of 30€ for each additional 30 minutes or part thereof. This charge must be settled prior to the vehicle’s departure.

8.6.1.The waiting charge may also be applied after the journey has been completed by issuing an invoice to the client, but only in cases where the client is unable to make the payment prior to the vehicle's departure.

8.6.2. Clients are advised the check the terms of their travel insurance. *Damage to company vehicles or equipment by passengers will be charged at the discretion of the driver and management. Failure to pay any charges can result in the termination of your current journey, or of the return leg of the journey with no refund offered.

9. All customer luggage is transported at their own risk.

10. Passengers are expected to be punctual and ready for pick-up at the specified location and time.

11. Passengers under the influence of alcohol or drugs may be refused travel. No refund or alternative travel arrangements will be offered in these situations.

12. In accordance with force majeure, SAS EVERYDAY TRANSFER cannot be held responsible and is not liable for a delayed or incomplete journey due to unforeseeable circumstances beyond our control. These include but are not limited to.

Traffic accidents & associated delays, protests, demonstrations & organized disruptions, police operations, road hazards, the act of a government or other national or local authority, border control stops, industrial dispute, natural disaster, adverse weather conditions.

13. If force majeure takes place, then we can offer all the information needed for your travel insurance.

14. Complaints, disputes:

14.1. Any complaints or service issues should be addressed SAS EVERYDAY TRANSFER via email. SAS EVERYDAY TRANSFER will endeavour to resolve all service issues and respond to all complaints within 14 days of receipt.

14.1.1. Any dispute between SAS EVERYDAY TRANSFER and a third party, if not resolved by mutual agreement shall be referred to a mediator. However, if mediation is unsuccessful, then the matter of the dispute will be referred to a formal litigation process through the Latvian courts.

15. Agents and Partners

15.1. Where SAS EVERYDAY TRANSFER book transport for clients on services provided by operators other than SAS EVERYDAY TRANSFER, we do so as booking agents for the operator concerned whose own conditions of carriage will apply.

15.2. Our liability will be confined to travel on our own services.

15.3. Some of our corporate partners may choose to be invoiced. All accounts must be settled as per the terms stated on the invoice.

16. Changes to contractual terms 

16.1. SAS EVERYDAY TRANSFER may alter these terms and conditions from time to time. The terms governing the purchase of an airport transfer will be the terms in place at the time that the booking is paid for.

If you have any questions or need further clarification, please do not hesitate to reach out to our customer support team at: [email protected]