ALPY VIP

At ALPY, we are more than just a transportation service; we are your trusted partner in seamless mountain adventures. Nestled in the heart of the world's most picturesque alpine regions, ALPY is your gateway to unforgettable ski experiences. We are committed to redefining your journey, ensuring it's as memorable as the destinations you explore.

Our Vision:

To be the premier choice for ski transfers, connecting travelers with the most breathtaking mountain destinations while setting the standard for reliability, professionalism, and customer satisfaction.

Our Mission:

To provide safe, efficient, and comfortable ski transfer services that enable travelers to make the most of their mountain getaways, all while nurturing our passion for winter sports and preserving the natural beauty of the alpine environment.

1. Professionalism and Reliability: ALPY is synonymous with trust and dependability. Our team of experienced drivers and staff is dedicated to ensuring your transfers are smooth, timely, and stress-free.

2. Diverse Fleet: Choose from our modern and well-maintained fleet of vehicles, which includes spacious shuttles, luxurious private cars, and larger coaches for group travel. We accommodate your every need.

3. Safety First: Your safety is our utmost priority. Our vehicles are equipped with the latest safety features, and our drivers are well-trained to handle even the most challenging mountain roads.

4. Sustainability: We are committed to preserving the pristine beauty of the alpine environment. ALPY takes eco-friendly measures to minimize our carbon footprint and protect the natural landscapes we love.

5. Customized Experiences: Beyond transfers, ALPY offers additional services such as guided tours.

6. Global Reach: With an extensive network of destinations, ALPY connects you to renowned ski resorts across various alpine regions, from the Swiss Alps to the Rocky Mountains.

7. Customer-Centric Approach: We prioritize your needs and preferences, ensuring that your journey with ALPY is not just a transfer but a memorable part of your ski vacation.

Whether you are an avid skier, a snowboarding enthusiast, or simply seeking the tranquility of the mountains, ALPY Ski Transfers is your partner in turning your alpine dreams into reality. With ALPY, your journey to the mountains is as exhilarating as your destination.

Embrace the thrill of the slopes, the charm of alpine villages, and the warmth of our service. Discover the extraordinary with ALPY Ski Transfers. Your adventure begins with us.

These Terms and Conditions ("Terms") govern the use of the services provided by ALPY for Alpine transfers. By using our services, you agree to abide by these Terms. Please read them carefully. 

1. Booking and Payment: 

To book a transfer service with us, you must provide accurate and complete information. 

Payment for our services is required at the time of booking, and all prices are subject to change without notice. 

2. Cancellation and Refund Policy: 

Please refer to our Refund Policy (below) for information on cancellations and refunds. 

3. Responsibilities of Passengers: 

Passengers are expected to be punctual and ready for pick-up at the specified location and time. 

Passengers are responsible for ensuring they have the necessary travel documents, such as passports or visas, for international transfers. 

4. Conduct and Safety: 

Passengers are expected to behave in a respectful and non-disruptive manner during the transfer. 

We reserve the right to refuse service to anyone who poses a safety risk or engages in disruptive behaviour. 

5. Delays and Changes: 

While we make every effort to adhere to schedules, delays, and changes due to unforeseen circumstances (e.g., weather, traffic) may occur. 

We will not be liable for any costs incurred as a result of delays or changes beyond our control. 

6. Liability: 

Our liability is limited to the provision of transfer services as described in your booking. 

We are not responsible for any loss, damage, injury, or expenses incurred as a result of circumstances beyond our control. 

7. Privacy Policy: 

We collect and use your personal information in accordance with our Privacy Policy. 

8. Amendments to Terms: 

We reserve the right to amend these Terms at any time. Any changes will be posted on our website. 

10. Contact Information: 

If you have any questions or concerns regarding these Terms, please contact us at [email protected]  

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and any related policies. 

Refund Policy 

At ALPY, we are committed to providing you with exceptional service for your Alpine transfers. We understand that sometimes plans change, and we aim to accommodate your needs to the best of our ability. Please read our refund policy carefully to understand our cancellation and refund procedures. 

1. Full Refund (Cancellation 7 Days Before Transfer): 

If you cancel your transfer 7 days before the scheduled date, you are eligible for a full refund of your booking price. 

2. Partial Refund (Cancellation Less Than 7 Days Before Transfer): 

If you cancel your transfer less than 7 days before the scheduled date, a 50% refund of your booking price will be issued. 

3. No Refund (Cancellation Less Than 24 Hours Before Transfer): 

Unfortunately, we cannot issue any refunds for cancellations made less than 24 hours before the scheduled transfer time. 

4. Refund Processing: 

Refunds will be processed using the same payment method you used for booking. 

Please allow up to 1-10 business days for the refund to appear in your account. 

5. Refund Request: 

To request a refund, please email us at [email protected] with your booking details and the reason for cancellation. 

Refund requests must be made by the person who made the booking. 

6. No-Show Policy: 

If you do not show up for your transfer without prior notice, no refund will be provided. 

7. Booking Modifications: 

We understand that plans can change. If you need to modify your booking, please contact us as soon as possible, and we will do our best to accommodate your request. 

8. Weather and Safety Concerns: 

In cases of extreme weather conditions or other safety concerns that prevent us from providing the transfer service, a full refund will be issued. 

9. Exceptional Circumstances: 

In rare and exceptional circumstances beyond your control (e.g., medical emergencies), please contact us, and we will assess refunds on a case-by-case basis. 

By booking our services, you agree to abide by this refund policy. We recommend reviewing this policy before making a reservation with us. 

If you have any questions or need further clarification, please do not hesitate to reach out to our customer support team at [email protected] 

ALPY reserves the right to amend this refund policy at any time without prior notice. Any changes will be posted on our website.